meebo support

I can’t add buddies

If you’re using a meebo account and you want to add buddies from another network, make certain that you have added your other account to your meebo account. For example, if I have the meebo ID “Seth,” I also need to sign on to my account on AIM “Seth-AIM” (or whatever your user name is) in order to add AIM buddies.

I have signed into meebo, but my buddies are not appearing

There is an infrequent bug where the buddy list doesn’t come up upon login.

1. Log out of meebo
2. Clear your Cache
3. Refresh the meebo page by holding down the ctrl key and hitting F5 key
4. Log back into meebo

If this doesn't help,

1. Click the accounts link at the top of the page
2. Remove the network protocol that isn't displaying your buddies
3. Click save
4. Log out of your account
5. Clear your Cache again
6. Refresh the meebo page by holding down the crtl key and hitting the F5 Key
7. Log back into your meebo account.

If you've checked the above mentioned possibilities and you're still haveing and issue, Please Contact us

I have signed into meebo, but all my buddies appear offline

Your buddies may all be offline.

We have seen enough reports of this to believe there may be a random bug here. Try refreshing the browser page and logging in again.

I logged into my yahoo acct via meebo, but some of my buddies are missing. They have hotmail addresses.

Yahoo and Hotmail recently started sharing contacts. This is not yet support on meebo. If you want to see the buddies with the hotmail accounts, you will need to add your own hotmail account info to your meebo account. If you don’t have a meebo account and log into Yahoo directly from the meebo log in page, you can enter your hotmail account info on the login page as well before hitting the ‘sign on’ button.

For more info on setting up IM network accounts, check out Managing IM Network Accts

How do I unblock a buddy

Currently, to unblock someone you need to add them to your buddy list again. After they accept, you will see their name grayed out with a blocked icon (o with a line across it). Just right click on the buddy and you will see option to unblock.

I have some buddy screen names appearing under meebo rooms or recent rooms group. How did it get that way?

The meebo rooms and recent rooms category section acts like other group categories in your buddy list where you can add your buddy screen names. In addition to meebo rooms, you can also add buddy screen names to the meebo rooms and recent rooms category. You may have inadvertently added the screen name of your buddy under the meebo rooms category when adding the screen name. When adding a buddy, make sure the entry value entered in the Group drop down menu is not meebo rooms or recent rooms.

For those meebo users that may already have buddy screen names in the meebo rooms or recent rooms category, you can move the buddies to other groups. The following example shows how to move Friend2 screen name from the recent rooms group category.

1. Right click on the buddy screen name you wish to move. A context menu will appear.
2. Select Remove [your buddy's screen name]
3. Add Buddy to new Group (see this page for instructions to Add a buddy to buddy list)

What time zone is displayed when I hover the mouse over my buddy on the buddy list.

It should be the time zone of where your buddy is located.

I see html tags within one of my MSN buddies' screen name. Why?

Your buddy is using Messenger Plus! Live. Messenger Plus! Live is a 3rd party add-on for the Windows Messenger client. The official Windows Messenger client also sees the tags when interacting with Messenger Plus! Live users who have added formatting to their name. This is an issue with the 3rd party application.

A way to solve this is to rename your buddy.

1. Right click on the buddy
2. Select Rename...
3. Hit Enter key when done