meebo support

The IM history feature is only available to users who log on to Meebo using their Meebo account.

Enabling/Disabling IM History

1. Sign on to Meebo with your Meebo id
2. From your Meebo page, click on preferences
3. In the preferences tab, select or de-select Save my IM history to view later, then click Save to save the setting

When save my IM history to view later is checked, IM conversations after this options is enabled will be saved on our server.

Note: Disabling the logging of your IM chat history does not delete existing chat logs that were saved when the Save my IM history to view later option was selected.

Viewing IM History

The option to enable and view saved IM history is only available to users who log on to Meebo using their Meebo account.

To view IM history by right clicking on the buddy:

1. Log on to Meebo with your Meebo id
2. Right click on the buddy from the buddy list who you want to view the IM history for
   
3. Select View Chat Log from the menu
   The IM history window will appear
   

To search through the IM history, enter your search string into the Find text box.

To view chat by clicking on the Chat Log button:

1. Log on to Meebo with your Meebo id
2. Double click on the buddy from the buddy list who you want to view the IM history for
3. Click on the chat log button at the header of the IM window
   

NOTE:We currently do not have the capability to download or email saved IM history.

Deleting Chat Logs

1. Right click on the buddy from the buddy list who you want to delete the chat logs for
2. Select View Chat Log from the menu
   The chat log window will appear
   
3. Click on X Delete All
4. A message will appear asking for confirmation
   Click on Delete All to delete ALL the chat conversations with this buddy
   

NOTES

• We currently do not have the capability to delete parts of the chat log for one of your buddies - it is either all or nothing!
• Once a chat log is deleted, it can't be retrieved again.
• The chat logs for your buddy won't actually ALL be deleted until you log out and back into meebo. It will delete the logs before that day, but not the logs for that day.